HCF and Hurstville Private Hospital have partnered to offer patients a No Gap Surgery Program for Total Hip and Knee Joint Replacements.
At HCF, Australia’s largest not-for-profit health fund, we believe Uncommon Care is taking a holistic approach to your health and wellbeing. So, when it comes to having primary hip or knee replacement surgery, we want to give eligible members greater flexibility to make their experience simple and supported.
That’s why we’ve launched our No Gap Joints program for primary hip and knee replacements, giving eligible members peace of mind with no out-of-pocket costs from hospital admission through to discharge and post-surgery rehab, with participating private hospitals and clinicians*.
In partnership with Hurstville Private Hospital, eligible HCF members will have access to:
Eligible members who have held HCF hospital cover that includes primary hip and knee replacements for at least 12 months are covered for No Gap Joints.
Find out if you’re eligible by logging in to our My Membership App, online member services, calling us on 13 13 14 or visiting your local branch.
*The No-Gap Joints program will end April 2024 at Hurstville Private Hospital.*
Eligible members need to have held HCF cover for at least 12 months to be covered for the No Gap Joints program. Find out about an alternate option with HCF for your primary hip or knee replacement surgery today*.
*Eligible members will need to have HCF hospital cover that includes primary hip and knee replacements for 12 months excluding Overseas Health Cover. Members will be accepted into the program in line with clinical criteria by participating clinicians on a patient-by-patient basis. Excludes any policy excess payable.
You can choose any of the No Gap Joint Replacement Surgeons participating in the program.
Click here to see the list of Surgeons we’re pleased to partner with to make your joint replacement experience as affordable and uncomplicated as possible.
Yes, you can access the program however your surgery must be undertaken at Hurstville Private Hospital.
Please Contact Us for more information about our packages, the participating Surgeons and inclusions.
If you’re an HCF member you can log into online member services, call 13 13 34 or visit your local branch.
The No Gap program commences after you have been accepted into the program through the Healthe Joint School.
Following your consultation with the Surgeon or Musculoskeletal Physician, our team will be in contact with you to book you into our Healthe Joint School and set a date for your surgery.
The Healthe Joint School is a targeted program run by a Musculoskeletal Physician prior to your admission, and includes education and information such as:
All No Gap Surgery programs include physiotherapy treatments during your admission to Hurstville Private Hospital.
As part of your pre-assessment, we will discuss your individual needs with you.
Every patient is different. The speed of your recovery and your individual results may vary. It is common for most patients to be discharged from hospital on Day 3/two days after surgery. Getting you out of hospital and back home within a short timeframe is important to us, so you can commence your recovery in the comfort of your own home.
If there are complications during your hospital admission that require additional care or services beyond what is included in the No Gap Surgery program, fees may apply. An example of this includes needing to be transferred to another hospital.
Please speak with your Surgeon about any risks that may be associated with your chosen surgery.
You will also be asked to sign an Informed Financial Consent form prior to surgery, acknowledging that there may be additional costs outside what is covered in the No Gap Surgery program.
Your Surgeon will work with you to decide if you need rehabilitation after your surgery, and if so, what type of rehabilitation is right for you.
If rehabilitation care in an inpatient setting is required, we will provide you with hospital accommodation and you will incur no out of pocket costs, except for any co-payment under your policy or any associated hospital costs like parking.
Eligible patients participating in our No Gap Surgery program will not incur out of pocket costs for the following services as part of your hospital admission:
If you seek additional services beyond what is included in the No Gap Surgery program, the following fees may apply:
Hospital excess costs may also apply depending on your level of cover and if you are claiming for the first time in a calendar year.
Please speak with your Surgeon to make sure you’re aware of any additional services that you may require if you have other medical conditions such as diabetes of cardiac conditions. These additional services are not covered by the No Gap Surgery programs and additional costs may apply. Please speak to your Surgeon to make sure you’re aware of these costs and have given Informed Financial Consent.